CLIENT CASE STUDY
AO IT Consulting | Portland, Oregon | aoitconsulting.com
How a single monitor changed a skeptic’s mind — and transformed productivity across an entire warehouse operation overnight.
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Industry Warehouse & Distribution |
Challenge Low Productivity, Single Monitors |
Test Period 1 Day (not 1 week) |
Outcome Company-Wide Dual Monitor Rollout |
The Setup
A warehouse and distribution company had computers spread across their entire operation — and every single one had just one monitor. Their head of sales was so overwhelmed managing her workload that she’d resorted to running two separate computers at her desk simultaneously, each with a single screen.
When AO IT Consulting assessed the environment, one recommendation stood out immediately: dual monitors. Research consistently shows that a second monitor improves productivity by up to 50% — and it’s one of the most cost-effective investments a business can make in its people.
The Skeptic
The owner wasn’t convinced. He’d heard IT recommendations before, and a 50% productivity claim sounded like a sales pitch. So he offered a challenge: “If you can convince my head of sales, I’ll believe you.”
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💬 The Challenge John was so confident in the recommendation that he made the owner an offer: “I’ll buy the first monitor myself. That’s how sure I am this works.” The head of sales agreed to try a second monitor on one of her computers for one week. |
The Test Was Supposed to Last One Week.
It lasted one day.
The very next morning, the owner called. He didn’t want to wait for the week to be up. The head of sales — the same person who had been running two full computers at her desk because she had too much to manage on one screen — had already removed the second computer entirely. She no longer needed it. One computer with two monitors was more productive than two computers with one monitor each.
The owner’s message was simple: “Install dual monitors for every employee. Within a week.”
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“She took the second computer off her desk the very next day. I don’t need to see the rest of the week. Put dual monitors on everyone’s desk — now.” — Owner, Warehouse & Distribution Company |
The Rollout
AO IT Consulting completed a full dual-monitor deployment across the company within the requested timeframe. Every workstation was upgraded, properly configured, and tested. The results rippled across the entire organization:
- Employees could reference documents, emails, and systems simultaneously without toggling between windows
- The sales team gained a significant boost in their ability to manage customer data, orders, and communications
- The head of sales eliminated an entire computer from her desk — reducing clutter, complexity, and IT overhead
- The owner gained a measurable return on a modest hardware investment almost immediately
The Numbers
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1 Day How long the “one week” trial actually lasted |
50% Productivity improvement research shows from dual monitors |
1 → 0 Second computers removed from the sales manager’s desk |
The Lesson
The best IT advice isn’t always about complex infrastructure or cybersecurity. Sometimes it’s about knowing which simple, proven changes deliver the biggest return — and being confident enough to put your money where your mouth is.
AO IT Consulting brings that same combination of expertise and accountability to every client relationship. We don’t recommend what sounds good. We recommend what works.
What’s the Cheapest Way to Get More Out of Your Team?
Ask us. A free productivity assessment from AO IT Consulting can identify the highest-impact, lowest-cost improvements available to your business right now — starting with the equipment your people use every day.
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🌐 aoitconsulting.com |
📞 (503) 257-3332 |
✉️ aoit@aoitconsulting.com |
Serving Portland and the Pacific Northwest since 2003 | Managed IT • Cloud Services • Cybersecurity • Network Infrastructure