Features
Platinum
Gold
Silver
Bronze
Unlimited 24/7 remote support
Unlimited 24/7 remote IT support means your business has continuous, around-the-clock access to IT experts whenever you need them—day or night, weekdays, weekends, and even holidays.
Detection & Response
Detection & Response is a cybersecurity solution designed to continuously monitor and protect your company’s computers, servers, and other devices against modern cyber threats.
Asset Inventory
Asset Inventory is the process by which our remote monitoring & management tool automatically discovers, inventories, and tracks all hardware & software assets on a client's network, creating a centralized, real-time view of IT infrastructure for management, security, and compliance purposes.
System Health Monitoring
System Health Monitoring is a key component of system, a cloud-based platform that allows us to oversee and manage the health and performance of our clients' devices and networks in real-time.
Operating System Patches & Security Updates
Operating System Patches & Security Updates are fixes and improvements released by companies like Microsoft, Apple, or Linux developers to keep your computers safe and running smoothly.
3rd Party Software Updates
3rd party software updates are updates or patches for applications that are installed on your computer but are not part of the operating system itself.
Travel Time Included
No charges incurred for us to travel to you.
Network Monitoring
Network Monitoring encompasses our Remote Monitoring and Management and our Network Manager, which together provide us with tools to monitor, manage, and secure IT environments.
Finchwerks Enhanced Security Services
Finchwerks Enhanced Security Services is a Managed Security Operations Center (SOC) designed specifically for small and medium-sized businesses. In simple terms: Finchwerks Enhanced Security Services is your business’s 24/7 cyber alarm system, backed by a security team that’s always watching for intruders, so you don’t have to.
Finchwerks Cyber Security Training
Finchwerks Cyber Security Training is a platform that teaches employees to recognize and avoid cyber threats, helping businesses stay protected.
Finchwerks Security Scans & Reporting
Our scanning engine ingests and analyzes a wide range of security data across multiple devices of your compute environment. A full technical analysis with detailed definitions, remediation guidance, and mapping is generated into a report.
Web Hosting Starting at 500 MB Web Space/ 5GB Bandwidth
Web hosting is the online “home” where your website lives, so people can visit it anytime, from anywhere. If you have a website, it can live with us.
Mobile Device Management (one per user)
Mobile Device Management is a way for businesses to secure, manage, and control smartphones, tablets, and laptops that employees use for work.
Spam Filtering
Block unwanted, unsolicited, and potentially malicious emails from reaching a user's inbox.
File Level Backups
Don't lose your data! File Level Backups will ensure all of your files are backed up in the event of a catastrophe.
Two Factor Authentication
Two Factor Authentication is a security tool that adds a second layer of security beyond just a password to verify your identity when you log in.
Discounted labor
Any additional onsite work or project hours above your package will be discounted.
20%
20%
15%
10%
Project and/or Onsite hours
Project hours and not break/fix support. Setting up compliance, attestations, securing your network, as well as installation new computers
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